Privacy Policy

In this regulation, the following terms are defined as:

• Authority: the supervisory authority as referred to in Article 51 of the GDPR and Article 6 of the Dutch UAVG: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens);
• Personal Data: any information relating to an identified or identifiable natural person;
• Special Categories of Personal Data: personal data concerning health, religion, race, political opinions, criminal record, or sexual life of a natural person;
• Processing of Personal Data: any operation or set of operations performed on personal data, including but not limited to the collection, recording, organization, storage, updating, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, linking, restriction, erasure or destruction of data;
• Filing System: any structured set of personal data that is accessible according to specific criteria, regardless of whether it is centralized or distributed on a functional or geographical basis, relating to different persons;
• Controller: the entity responsible for processing personal data under this regulation, which is Ticra;
• Processor: the party who processes personal data on behalf of the controller based on an agreement and is not under the direct authority of the controller;
• Data Subject: the natural person to whom the personal data relates;
• Third Party: anyone who is not the data subject, the controller, the processor, or someone authorized under the direct authority of the controller or processor to process personal data;
• GDPR: General Data Protection Regulation, Regulation (EU) 2016/679.

Contact Details of the Controller
Ticra Outdoor
De Oude IJssel 14
8253 PV Dronten
The Netherlands
+31 (0)321-311564
info@ticraoutdoor.com

Processing of Personal Data

Ticra may process personal data for the following purposes:

• To offer our services and carry out the assignment(s) you have given us;
• To contact you;
• To issue invoices;
• To comply with legal obligations;
• To inform you about new products and/or offers related to previously purchased products or services;
• If you subscribe to newsletters, we use your data to send them;
• If you apply for a job, we use your data to assess your application and to contact you;
• For market research, possibly based on information obtained via Google Analytics.

Categories of Data Subjects

Ticra may process data from:

• Individuals
• Groups of persons
• Other involved parties

Types of Personal Data

We may process the following data:

• Name, initials, gender, birth date, address, place of residence, email address, phone number, and similar contact details;
• IP address, location data, browser fingerprint, activity data on our website, and bank account number;
• Administrative number;
• Data needed for payments and debt collection;

• Other data as required by law beyond the GDPR.

Access and Management

Unless otherwise required by law, only those responsible for managing the customer database and those involved in data processing have access to the personal data, including employees and processors working with Ticra.

Online Tools Used

Ticra uses:

• Facebook
• Google Analytics
• Google Adwords
• Omnikassa
• Mailchimp

These tools help us analyze browsing behavior, collect statistics, and send newsletters. These providers have their own privacy statements and are responsible for them.

Cookies

Ticra uses cookies, including:

• Technical cookies: necessary for website functionality and optimal user experience; no personal data is processed.
• Analytical cookies: collect data on how the website is used; helps optimize functionality and experience; no personal data is processed.
• Marketing cookies: track behavior across the internet (if consent is given) to show personalized offers and promotions.

Change Cookie Settings

Data Security

Ticra applies appropriate technical and organizational security measures to protect personal data against loss or unlawful processing.

Retention Period

Ticra stores personal data no longer than necessary for the purposes for which they were collected.

Rights of Data Subjects

You have the right to:

• Receive your personal data in a structured, machine-readable format;
• Transfer your data to another organization;
• Withdraw consent at any time (without affecting prior processing);
• Request access to your data, and if incorrect, request correction, supplementation, deletion, or restriction. Ticra will respond within four weeks. Rejections will be explained. You may also object to processing based on Ticra's legitimate interest. Ticra will assess the objection within four weeks.

Complaints

If you believe your rights have not been respected, you can contact Ticra via info@ticraoutdoor.com. You also have the right to contact the Dutch Data Protection Authority or a competent court.

Changes to the Privacy Statement

Ticra reserves the right to modify this privacy statement.